Refund & Cancellation Policy

At Best Rest Beds, we value customer satisfaction and strive to provide high-quality products and services. If, for any reason, you are not fully satisfied with your purchase, please review our refund and cancellation policy below.

Refund Policy

  • Customers are eligible for a refund within 7 days from the date of purchase.

  • To qualify for a refund, the item must be unused, undamaged, and in its original packaging.

  • Proof of purchase (such as order confirmation or receipt) is required to process a refund.

  • Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund.

  • Approved refunds will be issued to your original payment method within a reasonable timeframe, depending on your bank or payment provider.

  • Please note that shipping charges (if any) are non-refundable.

Cancellation Policy

  • Customers may cancel their order within 48 hours of placing it.

  • Cancellation requests must be made by contacting our customer service team via email or phone.

  • If your order has already been processed, packed, or dispatched, cancellation may not be possible.

  • In such cases, you may still be eligible for a refund under our 7-day refund policy (subject to conditions mentioned above).

Contact Us

For refund or cancellation requests, please contact us:

  • Email: info@brbltd.co.uk

  • Phone: +0161 223 4560 / +44 7534 344033

  • Address: 127-129, Bennett Street, West Gorton M12 5BW, Manchester, England, United Kingdom